Frequently Asked Questions
Find answers to common questions about VidyalayBox
How can I use VidyalayBox?
Our software is cloud-based. It can be accessed from desktops, laptops, tablets, and smartphones, as well as mobile apps or modern browsers.
How long does Setup take?
Most schools can finish data import and regular configurations within one to two days. Our onboarding wizard and support team will guide you step by step.
Is my data secure?
Indeed, we do SSL encryption, apply daily backups, and role-based restricting access in compliance with the GDPR, FERPA, and industry best practices.
Can I customize features for my school needs?
Yes, VidyalayBox provides modular add-ons and configurable settings. Enable only those features your organization requires and set up the workflow according to your institution.
What support options are available?
Live chat support is available 24/7, with email support, a comprehensive knowledge base, and optional personalized training sessions.